1) From where did you learn about our firm?
1. From the internet
2. From commercials in the press
3. From commercial catalogue or pamphlet

2) How much the service of “Elektrika LTD” answers the recommendations of your practical activity?
1. We are completely satisfied
2. We are satisfied at all but there is still more to achieve
3. We are not satisfied

3) Which services from our firm did you use?
1. All of them
2. One or Two of them
3. either one, we only buy the products from your catalogue

4) Did you use the services of other firm before moving to ours?
1. Yes
2. No, and we think to continue using yours
3. No, but in future we think to move to another firm

5) How do you prefer to be make the training of your employees?
1. Organized course by specialist from "Elektrika" LTD
2. Literature
3. No need of training

6) Do you think that the stuff of the firm is competence enough to answer your questions?
1. Yes, completely satisfied your vision of informed employee
2. Yes, but still in need for knowledge
3. No, I don't think

7) Our prices are:
1. Good for you
2. Responding to the goods and services
3. Much high

8) Please give us your fully impression of the work of “Elektrika LTD”
1. The level is exelent
2. The level is good but there is more to learn
3. I wouldn't work with your firm